Privacy Policy
Kelvin Ecopack is aware of your concern regarding how information about you is utilised and disseminated. We appreciate your trust in us to act responsibly and cautiously. This statement
outlines our privacy practises. You consent to the practises outlined in this privacy notice by using Kelvin Ecopack services, including its website kelvinecopack.com (the "website") and mobile applications (the "application"). This Privacy Policy describes how Kelvin Ecopack handles both personally identifying information and non-personally identifiable information that it gathers from you while you are on its website and Application. This policy does not apply to the conduct of organisations that Kelvin Ecopack does not own, manage, or control, or to the actions of individuals
that Kelvin Ecopack does not employ or supervise. You consent to the collection and use of your
personally identifiable information ("PII") in the ways described in this Privacy Policy and are
bound by its terms if you access or use this website and application. Do not use or use this
website or application if you disagree with any element of our privacy policy, including how your
personally identifiable information will be collected and used (as detailed below).
Commitment to Privacy:
"Kelvin Ecopack" is dedicated to preserving your privacy and respecting your right to confidentiality.
This website or application, as well as any data you give to Kelvin Ecopack through it, are governed
by this online privacy statement. No personal information about visitors to Kelvin Ecopack's website
or application is ever sold. Except as stated in this Online Privacy Policy, we do not solicit or
distribute any personal information online. Personal data that users submit to Kelvin Ecopack online
may be collected by us, and we may also share it with our partners, affiliates, and processors
who help us with the website or Application, with handling donations or payments, with
electronic communications, or with promotions or product development. These individuals,
organisations, and processors are obligated by law to protect the confidentiality of such
information. Our capacity to react to you is facilitated by collecting and keeping your name,
address, and email address when you send us an email. We may also share your information
with our affiliates or partners. We use safe practises to protect the privacy of any personal data
you provide to us.
Information about our organization and websites:
This privacy notice from Kelvin Ecopack informs you of our privacy policies, practises, and the
decisions you can make regarding the collection and use of your personal data online. Please
take the time to thoroughly read this Privacy Statement and check back sometimes to see if
there have been any updates. By publishing the modified terms on this website or Application,
"Kelvin Ecopack" is free to change this Privacy Policy at any moment. Unless otherwise stated, all
modified terms are automatically effective as of the date provided in the posted Privacy Policy.
Sites covered by this Privacy Policy:
All websites and domains owned by Kelvin Ecopack, including kelvinecopack.com are subject to this Privacy Policy. Links to third-party websites may be provided on the Kelvin Ecopack website or application for your convenience and information. The Kelvin Ecopack Websites or Application will be left behind if you click on those links. We have no control over those websites or their privacy
policies, which might be different from ours. Your decision to provide personal information to the data gathered by such websites or the privacy policies of any third parties, and we are not liable for their actions or the information on their websites or mobile applications.
Types of information we collect and use:
Any information you provide to us by filling out a form on our website, using our application,
calling us, sending us an email, or in any other means is received and stored by us. When you
ask for a service or get in touch with us for customer care, for instance, we might collect this
information. The sorts of data we collect from users of the Kelvin Ecopack website or app are listed
below. Information about an identified individual that is protected by law in the country where
you reside is referred to as "personal information" or "personal data" in this policy. Contact
details for places of business are not always considered to be "personal information" or
"personal data" in some jurisdictions. The website "Kelvin Ecopack" gathers data in a number of
methods and for a variety of reasons. You will be asked for contact information if you choose to
register with the Kelvin Ecopack website or app (name, address, telephone number, email address,
a unique login name, and password). We use this information to get in touch with you regarding
the services we provide and the services in which you have shown interest. Your contact
information might also be used by us to send you information about further Kelvin Ecopack goods
and services as well as marketing materials from some of our marketing partners that you might
find interesting. You can choose not to receive these promotional communications when you
provide us your contact information or at any point after registering by changing your choices
(see the Opt-Out section below).
Contact Information:
You should provide your full name, the name of your business, your mailing address, your
phone number, your email address, and, if available, your facsimile number. For instance, this
contact information might be used to get in touch with you about transactions made using the
website or application. In addition, we may gather contact details supplied to us in connection
with any correspondence regarding customer support we give, as well as in relation to goods
and services made available on the website. By supplying us with that information, you typically
give us permission to use your personal data in accordance with this policy. In some cases, we
may specifically ask for your consent if we believe that the information is sensitive or our use of
the information may include other uses not covered by this Privacy Policy or another privacy
notice that we have made available to you.
Financial Information:
You can subscribe to marketing or support materials, request goods or services, and seek
information through the Kelvin Ecopack website or Application. During the online ordering process
and in association with other products and services that we offer on the website and application,
we will ask you for specific information in order to complete a purchase of a good or service
from us. Your name, email address, and shipping address are required, as well as your financial
data (such as credit card number, billing address, and expiration date). You will only be billed for
the goods and services you have purchased using the financial information we gather from you.
If we collect credit card information from you, we only use this information for payment
processing and fraud prevention. Credit card information and other similar sensitive personal
data are not used for any other purpose by Kelvin Ecopack without your explicit consent. We do not
retain your credit card information after processing a payment unless you grant us permission to
retain your credit card information for future purchases. We will not sell, share or rent any
financial information collected from you.
Demographic Information:
We may collect and store anonymous demographic information (such as your pin code, gender,
age type of business etc.), and use this data to tailor your experience on our website or
application, provide content that we think you might be interested in, and display the content
according to your preferences. Such demographic information may be shared with partners,
market researchers and other third parties on an aggregate, non-personally identifiable basis.
No personally identifiable information (“PII”) will be linked to aggregated demographic
information. The information is used by Kelvin Ecopack to process your orders, enable participation
in promotions, and facilitate your relationship with us.
Internet Protocol Address:
We automatically collect technical information about your visit (such as browser type, internet
service provider, platform type, internet protocol (IP) addresses, referring/exit pages, operating
system, date/time stamp) and retain an IP address from all visitors to the Kelvin Ecopack website or
application. We use your IP address to help diagnose problems with our server, to administer
our website or application and for purposes of traffic analysis on the website and application,
and to help prevent fraud. No personally identifiable information (“PII”) will be linked to such
information. We do not associate this information with other information about you. We
aggregate this information for reporting about the Kelvin Ecopack website and application in an effort
to analyze trends, diagnose problems with our servers and administer the website or
application, to track user movement and use, and to gather broad demographic information.
Any information collected from you, including any sensitive personal information shall be
collected with your explicit consent. Furthermore, you have the option of withdrawing consent
provided earlier by you at any point in time. Such withdrawal of consent must be sent in writing
to sales@kelvinecopack.com In case you do not provide consent or withdraw it subsequently,
‘Kelvin Ecopack’ has the option to not provide the services for which consent is not provided or is
subsequently withdrawn.
Inquiries:
Kelvin Ecopack respects and is sensitive to the rights as granted in the data protection laws. Should
you have questions about the Privacy Policy or Kelvin Ecopack ’s information collection, use and
disclosure practices, you may contact the Grievance Officer as per the details given
hereinbelow. Kelvin Ecopack will use reasonable efforts to respond promptly to requests, questions
or concerns you may have regarding the use of your PI/SPDI.
**Please note that we do not provide your email address to our business partners. You can opt
out from receiving email offers from Kelvin Ecopack as described below.
Other Information:
We collect and store certain types of information whenever you interact with us. For example,
our servers track the type of web browser you are using, and the page to which you link from
Kelvin Ecopack. We collect this information to better develop a sense of what services our
customers need, but not to track your individual usage patterns, except within the website. No
personally identifiable information (“PII”) will be linked to such aggregated information shared
with third parties. We are not responsible for circumvention of any privacy settings or security
measures contained on the website. You understand and acknowledge that, even after removal,
copies of user content may remain viewable in cached and archived pages or if other users
have copied or stored your user content. If you use the mobile software, your location may be
tracked on the mobile device on which the mobile software is installed. ‘Kelvin Ecopack’ will not
collect, transmit or otherwise use this information without your permission. We use location data
to provide you relevant search results for spaces in your area. When you download and use our
mobile software, we automatically collect information on the type of device you use, operating
system version, and the device identifier.
Cookies:
‘Kelvin Ecopack’ website and application automatically gather information through the use of cookies
and other digital markers for such purposes as enhancing your online experience by making it
easier for you to navigate through the website and making certain features work better. Cookies
and digital markers are text files, which are commonly deposited by websites or application on a
user’s hard drive when the user visits a website or application. The file identifies a user’s
computer and can record the user’s preferences and other data about the user’s website visit.
We do not extract information about individual users during this process. Your web browser may
enable you to disable cookies, but please note that certain services may not function correctly
without it. For example, when you book office space, we use cookies in the checkout process in
order to keep track of your order as you move through each step of the booking process.
‘Kelvin Ecopack’ may use the services of third parties to collect and process personal information
through the use of cookies and other digital markers on our behalf. You may disable cookies on
your computer by changing the settings in the preferences or options menu in your browser. If
you choose to disable cookies, you may not be able to access certain areas of the Kelvin Ecopack
website and application. ‘Kelvin Ecopack’ does not control any cookies of any linked sites, and our
Privacy Policy does not apply to them. Most browsers are initially set to accept cookies. If you’d
prefer, you can set yours to refuse cookies or to alert you when cookies are being send.
Protection of Kelvin Ecopack and others:
We may release account and other personal information when we are required to do so by law,
court order or other government or law enforcement authority or regulatory agency, to enforce or
apply our Services Agreement or other agreements; or when we believe in good faith that
disclosing this information is necessary or advisable, including, for example, to protect the
rights, property, or safety of Kelvin Ecopack, our users, or others. This includes exchanging
information with other companies and organizations for fraud protection and credit risk reduction. ‘Kelvin Ecopack’ gives you the ability to access your contact information for the limited
purpose of viewing and, in certain cases, updating that information. To view or change this
information, customers may email their request to our customer service or by calling our office
assistants. The third-party advertising companies or advertisement providers may also employ
technology that is used to measure the effectiveness of ads. Any such information is
anonymous. They may use this anonymous information about your visits to this and other sites
in order to provide advertisements about goods and services of potential interest to you. No
personally identifiable information (“PII”) is collected during this process. The information is
anonymous, and does not link online actions to an identifiable person. Please note, however,
that no financial information will be provided over the phone, and in no event will such
information be provided without verification. When you update your information, we may keep a
copy of the prior version for our records.
Children’s privacy:
‘Kelvin Ecopack’ does not knowingly collect information from children under the age of 13 and
Kelvin Ecopack does not target its websites or application to children under 13 years of age. If you
are under 18, you may use Kelvin Ecopack website or application only with involvement of a parent
or guardian. ‘Kelvin Ecopack’ is committed to protecting the privacy needs of children and we
encourage parents and guardians to take an active role in their children’s online activities and
interests. . No one under the age of 18 may access or use the website or application or provide
any personal information through the website or application.
Access to and accuracy of your information:
We will provide you with access to your information, including making reasonable effort to
provide you with online access and the opportunity to change your information. To protect your
privacy and security, we will also take reasonable steps to verify your identity, such as a
password and user ID, before granting access to your data. Subject to applicable law, we
reserve the right to refuse to provide visitors to our website or application with a copy of their
personal data, but will give reasons for our refusal.
Keeping your information secure:
‘Kelvin Ecopack’ does not guarantee or warrant the security of our servers nor can we guarantee
that information you supply through the Kelvin Ecopack website or application will not be intercepted
while being transmitted over the internet. We follow generally accepted industry technical
standards to protect the personal data submitted to us, both during transmission and once we
receive it. When you enter sensitive information (such as credit card information) on our
registration or order forms, we encrypt that information using secured socket layer technology.
Security of your information:
We endeavor to maintain physical, technical and procedural safeguards that are appropriate to
protect your information against loss, misuse, copying, damage or modification and
unauthorized access or disclosure. Some of the security measures adopted by us are:
- We review our information collection, storage and processing practices, including
physical security measures, to guard against unauthorized access to systems; and
- We restrict access to personal information, to our employees and agents who need to
know that information in order to process it for us, and who are subject to strict
contractual confidentiality obligations, and may be disciplined or whose relationship with
us may terminate if they fail to meet these obligations.
No employee or administrator of the Company will have knowledge of your password or PIN
code. It is important for you to protect against unauthorized access to your password, your PIN
code and your mobile phone. Be sure to log off from the App when finished. We do not
undertake any liability for any unauthorized use of your account and password. If you suspect
any unauthorized use of your account, you must immediately notify us by sending an email to info@Kelvin Ecopack.com You shall be liable to indemnify us due to any loss suffered by us due to such unauthorized use of your account, password or PIN code.
Further, we shall not be responsible for any breach of security or for any actions of any third
parties or events that are beyond our reasonable control including but not limited to acts of
government, computer hacking, unauthorized access to computer data and storage device,
computer crashes, breach of security and encryption, poor quality of Internet service or
telephone service of the User, etc.
Retention of Information:
We will also put in place measures such that your account information and personal information,
which is in our possession or under our control, is destroyed and/or anonymized as soon as it is
reasonable to assume that (i) the Purpose for which that account information or personal
information were collected is no longer being served by the retention of such account
information or personal information; and (ii) retention is no longer necessary for any other
reason.
If you wish to cancel your account, or request that we no longer use your account information
and personal information to provide you services, contact us at info@Kelvin Ecopack.com
We, however, reserve the right to retain, store and use your information, account information or
personal information or content for our business purposes, whether such information or your
account has been deleted or not. After a period of time, your data may be anonymized and
aggregated, and then may be held by us as long as necessary for us to provide our services
effectively, but our use of the anonymized data will be solely for analytic purposes.
Please note that your withdrawal of consent or cancellation of account may result in us not
being able to provide you with our services, or terminate any existing relationship that we may
have with you. Please also note that uninstalling the App will not result in termination of your
use of the App or services.
Business transitions:
In the event that Kelvin Ecopack goes through a business transition, such as a merger, acquisition
by another company or sale of all or a portion of its assets, your personal information will likely
be among the assets transferred.
Social Media Widgets:
Our website and application includes social media features, such as the Facebook, Twitter and
LinkedIn Like buttons and widgets, such as the share buttons or interactive mini-programs that
run on our website or application. These features may collect your IP address, which page you
are visiting on our site, and may set a cookie to enable the feature to function properly. Social
media features and widgets are either hosted by a third party or hosted directly on our site. Your
interactions with these features are governed by the privacy policy of the company providing it.
Hyperlinking:
On Kelvin Ecopack’s website or application you shall not find any links to the other websites.
However, in case any link has been posted, the same shall be placed for your convenience.
Kelvin Ecopack is not responsible for the content and reliability of the linked websites and does not
endorse the views expressed by them. Mere presence of the link or its listing on this website
should not be assumed as endorsement of any kind. ‘Kelvin Ecopack’ shall not be held liable for the
postings or the breach of privacy of a user on part of these websites.
Anti-spamming:
‘Kelvin Ecopack’ recognizes the receipt, transmission or distribution of spam emails as a major
concern and has taken reasonable measures to minimize the transmission and effect of spam
emails in our computing environment. All emails received by Kelvin Ecopack are subject to spam
check. ‘Kelvin Ecopack’ reserves the right to reject or report any suspicious spam emails, to the
authorities concerned, for necessary action.
Your choices and opting-out:
‘Kelvin Ecopack’ gives you the choice of receiving a variety of information that complements our
products and services. You can subscribe to receive certain product and service-specific
information and Kelvin Ecopack-wide marketing communications. Kelvin Ecopack-wide communications
may include new product information, special offers, or an invitation to events held by us.
‘Kelvin Ecopack’ provides you the opportunity to “opt-out” of having your personal data used for
certain purposes when we ask for this information. For example, if you purchase a product from
us but do not wish to receive any additional marketing material from us, you can indicate your
preference on the order form. If you no longer wish to receive our newsletter and/or promotional
communication, you may opt-out of receiving them by following the instructions included in each
newsletter or communication or by emailing at sales@kelvinecopack.com Please type “Opt-Out” in
the subject-line.
Condition of Use, Notices, and Revisions:
By choosing to visit Kelvin Ecopack, website or application you agree that your visit and any dispute
you may have regarding the protection of your privacy during such visit is subject to this Privacy
Notice and our Disclaimer, including, but not limited to, the provisions regarding limitations on
damages and the application of the law of India. Please note that if you enter into other
agreements with Kelvin Ecopack, such other agreements may supersede this policy. If you have any
concerns about your privacy, please contact our customer support team and we will attempt to
resolve it. Due to the constantly changing nature of our business, we reserve the right to
change, update or modify this policy at any time at our sole discretion, and will post any new
privacy policy here. Any such change, update or modification will be effective immediately upon
posting on the Kelvin Ecopack website and application. Use of information that we gather now will be
subject to the Privacy Notice in effect at the time of use. By using or navigating around the
website or application or utilizing any of the services we provide here, you acknowledge that you
have read and understand and agree to be bound by this Privacy Notice. If you do not agree to
be so bound, do not remain on the website and application. You are responsible for checking
our website or application frequently to keep apprised of recent changes. If you have any
questions or comments about this Privacy Policy or Kelvin Ecopack’ privacy practices in general,
please contact us as provided below. You may also contact us to provide you with a copy of
your Non-Public Information within our control, to have us correct any erroneous information, to
discontinue receipt of certain types of communications or to ask us to delete any of your
Non-Public Information that we have stored and is no longer required for the purpose for which
it was collected. We will respond to your request to access non-public information within 30
days.
Information Security Policy
In a knowledge-based economy, information security is a key success factor for any
organization. Rapid expansion of enterprise ecosystem, new compliance and regulatory
regimes, value migration from physical to information based intangible assets and changing
socio-economic environment have changed the security landscape on which leading
organizations need to operate effectively. Integration of global economics, exchange of data
across organizations, rising security expectations of the customers, shareholders and
international markets have put additional responsibilities on us for protection of information
assets.
The objective of Information Security Policy (ISP) is to ensure the information security of
Kelvin Ecopack and to minimize the risk of damage by preventing security incidents and reducing
their potential impact. We maintain confidentiality, integrity and availability of Kelvin Ecopack
information assets to prevent any adverse effect on our operations and our professional
standing and to provide a secure work environment to our employees, client and interested
parties.
To achieve our security objectives, we shall establish comprehensive information security
management system covering people, processes, technologies of all business, operational and
functional units within Kelvin Ecopack. We shall implement all reasonable and appropriate security
mechanisms for all our information assets at granular levels, thus, increasing effectiveness of
our internal control systems. We are committed to build the necessary infrastructure, knowledge
and resource base to meet information security requirements within a focus on continual
improvement. In all such cases where customer information assets are hosted with us, we shall
demonstrate our information security responsibilities by strictly adhering to the contractual
obligations. We are confident that our sustained efforts in the area of information security will
give us the most competitive advantage by winning customer trust
Information Security Objective
- To ensure that our business operations continue to be carried out in line with best
security practices.
- To increase professional skills among all employees in terms of the importance of
information security and data privacy now
- To appropriately protect the confidentiality and integrity of information assets, thereby
ensuring the appropriate protection of information assets.
- We only send transactional sms when transactions done on our app or website.
- We have a mechanism of mandatory consent before doing any transaction on our apps
like meeting room booking, submitting the feedbacks etc.
- We do not share data outside Kelvin Ecopack network.
- We adhere to strict policy of data sharing
- We Comply with applicable legal, regulatory, contractual and other requirements.
- Periodically reviewing this policy for its continued suitability and applicability.